The Inside Scoop at CellularWindowShades.com

Posts Tagged ‘cellular blinds

An email message two days ago. . .

The customer asked, Could he make a change in a line item? Or, was it too late to make any changes?

There is a brief window, where the order goes from our order entry department to various departments within Production — and this customer lucked out! We pulled the order, changed the lift option to Cordless Top Down Bottom Up (our current sale!!), and sent the approved order to Production.

That got me thinking: What if we did some blog posts on what happens within our company?!?

Let’s take a look.

1- Shade Order Done Online; or by phone/fax/email/mail

All of our made-to-order shades are built after your order is received – either via our secure server or by phone/fax/email/mail. Do notice that this screen shot is for windows – here called “Regular” Cellular Shade order form; there are alternate order forms for single cell fabrics; arches; and skylights. Use the same form(s) for a quick and handy QUOTE, too!

If you call, fax, or write, we have a form with the same questions you see on the online form – soliciting color, size (width and length), etc.

Online, your order is sent to our secure server and you receive back an automatic confirmation of the information you input. When online orders get downloaded from our server, we have all the information to hand: your shade order, as well as billing and shipping information. These orders then go to order entry.

Non-online orders also go to order entry, but we will then email you the order for a review and written (via email) approval. We’re also able to fax or even mail you the typed-in order, but email is our bread-and-butter method of communication. We love keeping our finges busy.

2 – Order Entry

Although you may have a computer-generated copy of your order, it is the copy sent via email which will actually generate the paperwork that produces your shade. We highly encourage you to open and review this email, although on our end there is also a review going on. We never want you to be disappointed in your shade order – especially not due to inaccurate order entry.

It is in order entry phase that we might also make some adjustments to your order. Were two different orders placed, seemingly for the same shade, within ten minutes of each other? Was an extension pole AND the pole end ordered? — the two come as a complete set, although you may order pole ends separately. Real people enter your orders and we will query you, if something seems out of whack.

One person inputs your order and another will review that order for accuracy.

Once the order has been reviewed, it is then printed – or “batched” as we call it. Batching produces several things: two sets of labels and written paperwork with measurements for all the sundry parts and fabric. The more “complex” the shade – lift option; side tracks; skylight versus window shade – the more information printed on the work orders.

3- Production (pre-production stage)

Your shade order is then hand-carried to the Production room. If you could walk through this room with me, you would see shades that have come in for repair, shades awaiting installation for our local Vermont showroom, shade orders arrayed in all of their components, and shades being assembled by our Production Team members.

The table at the far side of the room is where new orders are placed. These are then entered into our Production Logs. Paperwork is dispersed, after this initial stage, into two sets. Remember those two sets of labels? One set of labels and papers go to our rail department. It is here that anything from side tracks (windows) or side retainer tracks (skylights) to headrail and bottom rail is cut. Makes a terrific noise as saw slices metal.

The next installment will look at the actual production of your shade! Stay tuned— That’s where the *MAGIC* at CellularWindowShades.com really happens… And it all begins with a look at our free samples page.

 

Advertisements

Searching for weatherization articles, I came across the National Trust for Historic Preservation

and this FORUM called “Share Your Home’s Story” –I intensely felt that I must share this particular shared-story with readers of The Inside Scoop at CellularWindowShades.com:

“Submitted by window envy at: Jan 25, 2010

We have 8 windows on the main floor of our 1949 minimal traditional Tudor in Salt Lake City. All were replaced with metal, double-paned, double-hungs in their original openings by the previous owner. However, now roughly 15 years later, the warranty has been expired for several years, we have one window with the insulation seal broken, and three others with the hardware broken. We just had an energy audit conducted and it confirmed our belief that the one unsealed window is the major problem until the other windows start to breakdown further. But we look at the historic photos of the house and wish we would have had the chance to change the course of this decision for the better and restore the originals rather than select new in a few years.”

Some sage words…

My house is of similar age; it still retains its original windows — for good or bad! — which are for the most part double-hung sashes with multi-lights (true divided lights) on the upper sash. Like most homeowners, I’ve had to juggle a “depressed” wallet and a bulging “to do” list. Windows, therefore, have not been high on the list. For many reasons, I’ve held off — despite the fact that, living near an airport and a four-lane highway (two lanes each direction), my home’s “peace quotient” would benefit from the sound reduction promised by a window upgrade.

“Window Envy” obviously wrote from a weatherization /energy standpoint – which is one other benefit of new windows. As well, it sounds written from an aesthetic standpoint.

How often do we read about homes being better built in the past? Hard not to think about those old windows (which perhaps went to a landfill; or to a “recycle” architecture salvage place?) being longer-lasting than the new replacement windows.

I’ve mentioned this in several earlier posts:

I’m beginning to feel at the forefront of a new “keep your old windows” movement!

Yet windows — new and old — need something to insulate their interior rooms from the cold….

This will be CellularWindowShade’s first full winter in our new quarters. We were all so happy with the move – a definite building “upgrade”. But already I can feel the CHILL AIR seeping in through the combination windows over my desk. Can you guess when I notice the cold air the most? In the morning, when I lift the shade UP! A Burl Ives “Brrrr….” to that one!

We’ve customers the world over. These months of October are a transition for us all — for some, from balmy summer months into cold winter months; others are now moving into the heat and warmth! That’s what makes Cellular Window Shades so wonderful: they help in all climates and all seasons.

Happy Day after Labor Day!

We at CellularWindowShades.com have had a productive (if slight wet… Tropical Storm Lee!) long weekend, and are busy getting shade orders to our Production Team.

The first order processed was for three shades — all part of our Small Shade Sale — which saved the homeowner $187! Wow!!

You might ask, What IS a “small shade sale???

If you have a window shade that measures less than 24-inches wide OR less than 30-inches in length, the following prices kick in (depending only on fabric, not on actual shade size):

Light Filtering Double Cell Fabrics: just $47.99*
Light Filtering Double Cell Florals, StainAways and Linens: $53.99*
Black Out Double Cell Fabrics: $56.99*

(*shade prices for Standard Cord Lock; upgrade pricing: add $30 for Continuous Cord Loop or $58/$78.30 for Cordless. Side tracks upgrade depends on length of shade).

As our advertising states right at the top of the page: We’ve got a BIG sale for you!

So: If you have clerestory windows, side lites, basement windows, bathroom, kitchen-over-sink windows or other applications where a shade is either narrow and long, or wide and short, you might be surprised at your savings!

Even Frank Lloyd Wright would welcome these shades into his homes (Zimmerman House, above), don’t you think?

And the savings would continue: in terms of your home heating and cooling bills. So check out the savings for yourself.

The other day a couple sent in three aged cell shades for fabric replacement. They was tired of the well-worn and wanted to begin partly anew. Trouble is, they must begin more anew than they had hoped! The shades they sent in are past salvaging.

There does come a time when even the best product is so tired, worn, dirty, sunned that the best thing you can do is start fresh. Just think, if, like this couple, you owned your cellular shades for 17 years!

Let’s play a little game, for which I will round up calculations for a bit of easy math:

Say you pay today $200 for a shade, and that shade looks sorry after 20 years of being in constant use in a dusty environment; forced air heat in the winter, open windows in the summer. Do the calculations: that shade “cost” you only $10 per year! Gosh, that’s barely 2½¢ per day. It gave great service, no? But it looks a bit worse for wear now…

Certainly you could look into replacing the fabric; rather like a car getting a new engine or at the very least some  bodywork to take care of rust and a new paint job! But you still maybe have something no longer ‘state of the art’. Strides in the blindcrafting industry happen every day. One thing to weight in this decision is the cost of “updating” your old blind versus the cost of something totally new — all the parts seen and unseen.

Only you, the homeowner, can make that decision.

To get back to my older couple: They are in a bit of a hard-spot. Their product is not quite being made anymore! Comfortex, who manufactured their original shades, have not only changed and upgraded the shades in this model line, they have changed the specifications. My couple can no longer obtain what they had due to the SIZE of their shades, which are no longer made to the modest width (57-inches) they had been able to purchase in 1993. (Today’s specs are under 36-inches for one model; under 48-inches for a second model.) They have no choice but to continue to “make due” (which no one should have to do!) or to scrap what they have and search for a totally new shading system. A tough choice, especially in this economic climate.


CellularWindowShades.com

Your Source for Insulating Cellular Shades

CWS offers custom-made cellular shades in both double and single cell light-filtering or blackout fabrics.

CLICK to Visit Our Online Store!

CellularWindowShades are

FREE Color Samples

Categories

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 465 other followers

I'm just starting out; leave me a comment or a like :)

Follow us on Twitter!

Follow Me on Pinterest

Visit CWS on Houzz